House Manager - Garrad House, Abbeyfield Kings Langley Society

Garrad House is a House for Independent Living, having 12 dwellings for people over the age of 55. In addition to the individual rooms there is a dining room where meals are served twice a day and a Sun Lounge for community activities often organised by our group of Volunteers. 

The position of House Manager reports to the Board of Trustees

(Salary range £25,000 - £30,000) (36 hours per week flexible)

(Depending on experience)

Primary Functions of the House Manager are:

• Implement the requirements of the Trustees.
• Maintain Full Residency
• Manage the day-to-day requirements of the House,
• Monitor all incoming e-mails and respond appropriately.
• Ensure compliance with the Regulatory Bodies.
• Ensure Compliance with Health & Safety and Health and Hygiene Regulations.
• Provide Customer Service to Residents, Sponsors and Potential Residents.
• Ensure Compliance with the Abbeyfield Standard and with Regulatory Bodies.
• Manage the Staff.
• Maintain a Safe and Happy Atmosphere.

Qualifications:

Essential:

• An Understanding of the relevance of the General Data Protection regulation (GDPR).
• Relevant Food Hygiene Certificate Level 4 or equivalent
• Experience in working in Sheltered Housing, Health or Social Care environment.
• Strong Interpersonal Skills with the Ability to Relate to the Elderly,
• Ability to Manage Customer Expectations whilst Balancing the Needs of the Residents with the needs of the Business.
• Dispute resolution Skills.
• Experience in Managing Budgets Effectively.
• IT Literacy and Proficient with Microsoft Office.
• Ability to Travel to Training Venues, Meetings and Conference
• Good People Management Skills,

Desirable:

• Appropriate Qualification in Sheltered Housing or Social Care.
• Experience in Resident Participation.
• Business Management Skills. (e.g. NVQ in Business Management)

Job Closing Date:
16 January 2026