Helping residents get online at Hope Bank View
You may recall from our summer edition that residents at Hope Bank View in Sunderland were taking part in a digital skills course run by AbilityNet – a UK charity that helps older people feel more confident using technology.
The sessions were delivered by Helen McGuigan, a brilliant trainer who created a welcoming and relaxed atmosphere for learning. The programme was sponsored by BT, so there was no cost to Abbeyfield or the residents.
There were three sessions, one per week over three weeks, based on the following topics:
• Week 1: How to stay safe online – including spotting scams and protecting your information.
• Week 2: Using email and messaging apps to stay in touch with family and friends.
• Week 3: Discovering online entertainment like catch-up TV, music, games and more.
Helen also offered one-to-one support for residents who had specific questions – from using tablets and phones, to managing passwords and settings.
The residents were keen to learn and soon picked up a few useful skills.
For example, Charles sent an email to his daughter during the session.
“She’ll be very surprised to get an email from me!” he said.
It was a proud moment, and a perfect reminder of how small steps with technology can make a big difference in staying connected.
Want something like this where you live?
AbilityNet sessions and support are available to all Abbeyfield residents. If you think digital skills training would be helpful in your house, please speak to your house or care home manager.
Even if a course isn’t running near you right now, free one-to-one support is still available. This is delivered by trained AbilityNet volunteers, either in your home or in a shared space – and it’s completely free.
Whether you’re new to technology or just want a little help using your device, support is available at your own pace.
To request support or learn more you can call AbilityNet on 0300 180 0028 or visit www.abilitynet.org.uk.
Please ask a member of your house or home staff for help getting in touch if necessary.
Discover Hope Bank View
Set in the picturesque outskirts of Silksworth with far reaching views of the Tunstall Hills, Hope Bank View offers a modern, safe and lively environment for you to live.
There are 75 one and two bedroom apartments, each beautifully decorated with modern features and facilities ready for you to bring your own furniture to create your new home.